Mistrys Pharmacy

Mistrys are an established high street pharmacy based in Market Harborough, Leicestershire.

Mistrys approached Creare to re-design their existing eCommerce website and improve the conversion rate. With a strong focus on usability, Creare worked very closely with Mistrys' project manager and in-house team to plan, design and develop a cutting-edge Magento eCommerce website.

Since launching the new website in October 2011, Creare have been working with the Mistrys team on an ongoing basis to update banners, functionality and maintain their long-tail eCommerce SEO campaign.

Testimonial from Mistrys

We at Mistrys have been extremely impressed with the level of service and commitment we have received from Creare during the re-design and re-launch of our website. We had a very detailed specification including a complete re-design of the look and feel of the site, as well as complex elements surrounding data transfer from our old site, product imports from an external data company and the creation of online prescription capability. This was all handled with great professionalism and skill from the outset by Creare and was aided by a strong working relationship with our lead developer, James Bavington.

James and his team followed our strict schedule of completion milestones and took part in detailed weekly update meetings over Skype without fail throughout the entire project. We were kept very involved in the design process and our preferences were implemented to our exact requirements. James and his team have very good technical knowledge of the Magento platform and every request to improve site functionality or to customise our CMS was met without fail. They will never say no to any request, they will always find a solution, which is very refreshing in this industry. This has continued post launch with an on-going program of website development to ensure that our website keeps moving forward and progresses. To this day we can still pick up the phone and speak to James with any issues or queries, which is always re-assuring when running an online business without any in-house technical capability.

All our expectations have been exceeded and we are extremely pleased that we chose Creare for our website development needs. The results speak for themselves.

Nayan Mistry

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